At YOLO Travel (Pty) Ltd, we strive to provide seamless travel services by acting as an intermediary between clients and third-party suppliers, including airlines, hotels, tour operators, and activity providers. By using our services, clients acknowledge and agree to the following policy details.
Role as a Third-Party Facilitator
YOLO Travel (Pty) Ltd acts solely as a booking agent for flights, accommodations, tours, and other travel-related services provided by independent third-party suppliers. We do not own, operate, or control these services and, therefore, cannot be held liable for any issues arising from their operations.
Client Responsibility & Due Diligence
Clients are responsible for verifying all booking details, including travel dates, times, visa requirements, passport validity, and any applicable health or entry regulations. It is the client’s responsibility to review and comply with the terms and conditions of third-party providers. YOLO Travel (Pty) Ltd is not responsible for any losses due to non-compliance.
Payments & Pricing
All prices are subject to change based on supplier availability and fluctuations in exchange rates. Full payment is required at the time of booking unless otherwise agreed. YOLO Travel (Pty) Ltd is not responsible for additional charges imposed by third-party providers, including but not limited to baggage fees, resort fees, or last-minute changes.
Cancellations, Changes & Refunds
Any changes, cancellations, or refund requests must be handled in accordance with the policies of the third-party provider. YOLO Travel (Pty) Ltd will facilitate communication but is not responsible for enforcing refunds or changes outside the provider’s terms. Any service fees charged by YOLO Travel (Pty) Ltd for booking assistance are non-refundable.
Travel Insurance & Liability
Clients are strongly encouraged to obtain comprehensive travel insurance to cover trip cancellations, medical emergencies, lost luggage, and other unforeseen circumstances. YOLO Travel (Pty) Ltd assumes no responsibility for cancellations, delays, accidents, or any other disruptions beyond our control, including those caused by airlines, hotels, or tour operators.
Force Majeure
YOLO Travel (Pty) Ltd shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its control, including natural disasters, political unrest, strikes, or supplier insolvency.
07. Acceptance of Terms
By booking through YOLO Travel (Pty) Ltd, clients confirm that they have read, understood, and agreed to these terms and conditions.
Have Questions? Contact Us